Containco Privacy Policy

Containco LTD is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.containco.com (“Website”), you accept and consent to the practices described in this policy. If you don’t accept the terms of this policy, please refrain from using the Website.

Our Data Privacy Officer can be contacted using the following email address: dataprotection@containco.com, or alternatively by writing to the address “Old Vicarage, Old Vicarage Lane, Leeds, LS25 5EA” and marking it for the attention of the Data Privacy Officer.

Data we collect and hold about you

Information you’ve provided to us, such as your name, email address, postal address and contact details. You may give us information about you by filling in forms on the Website or by corresponding with us by phone, email or otherwise. This includes information you provide when you:

  • ask us to contact you in relation to services we provide;

  • request downloads of documentation or software and related support;

  • subscribe to our mailing lists, newsletters or bulletins;

  • order products or services from us;

  • interact with us on social media platforms (such as LinkedIn or Twitter); or

  • report a problem with our Website.

In addition, we may also collect information when you visit the Website, including but not limited to your IP address, location, time of access, the browser you use, your operating system and the pages you visit.

We only obtain information from third parties if this is permitted by law. We may also use legal public sources to obtain information about you.

How we may use your data

In addition to using your information to fulfill our contract to provide you with requested products or services, we may also use your information in the following ways (provided that, where we are required to obtain your consent to use your information, you have provided such consent):

  • to monitor and improve our products, services and the Website;

  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about or that we feel may be of interest to you;

  • to notify you about changes to our services;

  • to administer the Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

  • to enable us to comply with any legal or regulatory requirements.

How long do we retain your data

When we are providing services to you, we will retain your personal information for the duration of the services and for up to three years thereafter, unless otherwise agreed.

Unless otherwise set out in this privacy policy, any other information we process about you will be retained by us until we no longer need it for the purposes for which it was collected, as set out in this privacy policy and/or the relevant fair processing notice. We will base that decision on a number of criteria, including whether we are required by law to keep the information for a certain period of time, whether you have withdrawn consent to the processing, whether a contract has been performed and the likelihood of us needing to retain the information in the event of a claim arising, whether the data is still up to date and whether there are exceptions set out in the applicable data protection legislation that allows us to retain the personal data for a longer period or indefinitely.

How is your data stored

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications.

For information on how Wix handles site visitors' data please review sections 8, 12, and 13 of Wix's Privacy Policy.

Sharing your data

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • if the third party contracts with us to provide certain of the services you have requested and requires your personal information in order to do so;

  • if we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

  • if Containco LTD or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or

  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, or safety of Containco LTD, our customers, or others.

Your rights

There are a number of rights available to you under GDPR:

1. Access to your data

You have the right to ask us to confirm that we process your personal data, as well as to have access to and receive copies of your personal data. You can also ask us to provide a range of information, although most of that information corresponds to the information set out in this fair processing notice.

We will provide the information free of charge unless your request is manifestly unfounded or excessive or repetitive, in which case we are entitled to charge a reasonable fee. We may also charge you if you request more than one copy of the same information.

We will provide the information you request as soon as possible and in any event within one month of receiving your request. If we need more information to comply with your request, we’ll let you know. 

2. Rectification of your data

If you believe personal data we hold about you is inaccurate or incomplete, you can ask us to rectify that information. We will comply with your request within one month of receiving it, unless we don’t feel it’s appropriate for us to do so in which case we’ll let you know why. We’ll also let you know if we need more time to comply with your request.

3. Right to be forgotten

In some circumstances, you have the right to ask us to delete personal data we hold about you. This right is available to you:

  • where we no longer need your personal data for the purpose for which we collected it;

  • where we have collected your personal data on the grounds of consent and you withdraw that consent;

  • where you object to the processing and we don’t have any overriding legitimate interests to continue processing the data;

  • where we have unlawfully processed your personal data (i.e. we have failed to comply with GDPR); and

  • where the personal data has to be deleted to comply with a legal obligation.

There are certain scenarios in which we are entitled to refuse to comply with a request. If any of those apply, we’ll let you know.

 

4. Right to restrict processing

In some circumstances, you are entitled to ask us to suppress processing of your personal data. This means we will stop actively processing your personal data but we don’t have to delete it. This right is available to you:

  • if you believe the personal data we hold isn’t accurate – we’ll cease processing it until we can verify its accuracy;

  • if you have objected to us processing the data (see below) – we’ll cease processing it until we have determined whether our legitimate interests override your objection;

  • if the processing is unlawful; or

  • if we no longer need the data but you would like us to keep it because you need it to establish, exercise or defend a legal claim.

 

5. Data portability

Where Containco LTD acts as a Data Controller, you have the right to ask us to provide your personal data in a structured, commonly used and machine-readable format so that you are able to transmit the personal data to another data controller. This right only applies:

  • to personal data you provide to us;

  • where processing is based on your consent or for performance of a contract (i.e. the right does not apply if we process your personal data on the grounds of legitimate interests); and

  • where we carry out the processing by automated means.

We’ll respond to your request as soon as possible and in any event within one month from the date we receive it. If we need more time, we’ll let you know.

 

6. Right to object

You are entitled to object to us processing your personal data:

  • if the processing is based on legitimate interests or performance of a task in the public interest or exercise of official authority;

  • for direct marketing purposes (including profiling); and/or

  • for the purposes of scientific or historical research and statistics.

In order to object, you must have grounds for doing so based on your particular situation. We will stop processing your data unless we can demonstrate that there are compelling legitimate grounds which override your interests, rights and freedoms or the processing is for the establishment, exercise or defence of legal claims.

If you would like to exercise any of your rights in respect of your personal data, please contact us at dataprotection@containco.com or write to us at “Old Vicarage, Old Vicarage Lane, Leeds, LS25 5EA”.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to dataprotection@containco.com

If you have any concerns about the ways in which we process your personal data, you are entitled to report those concerns to the relevant supervisory authority in your jurisdiction. If you are based in the UK, you can contact the Information Commissioner’s Office. The ICO can be contacted on 0303 123 1113 or you can get in touch via other means, as set out on the ICO website - https://ico.org.uk/concerns/.

© 2018 by ContainCo LTD